Welcome to the PROFIRE USA New Student & Customer Service System!

Due to the large number of emails and contact form inquiries received daily, we have implemented this new ticket based system. Please create a new ticket when you need customer service or if you are a prospective new student with questions about our courses.

We will do our best to respond to all tickets within 1 to 2 business days. Please know that we are now receiving a large volume of inquiries. Thank you for your patience and understanding!



Create a NEW Ticket

Please provide as much detail as possible to help us assist you. If you have completed a course with us, please include the date and your student (certificate) number if you know it. If you are interested in taking a course, please tell us which course, how many students, etc. Thank you.

Check Ticket Status

Use this area to view or update a previously created ticket.



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